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Connecting a live store to an AI assistant is easy to do badly. Get these in place first.

Accounts and tools

  • Admin access to your store platform, with permission to install apps and create API credentials. On Shopify, that means the store owner or a staff account given those permissions.
  • A Claude plan that lets you connect MCP servers.
  • A safe place to test changes before they reach the live store, such as a development store, or a small set of test products that are hidden from customers.

Data

  • A full export of your catalog, so you can see its real state before anything is connected.
  • A list of the attributes and custom fields your products use (on Shopify, metafields), with what each one is for.
  • Your collections, and the rules behind any automated ones.
  • Known gaps and problems: missing descriptions, inconsistent titles, duplicates, products without images.
  • If another system feeds your catalog, such as an ERP or a PIM, a clear picture of which fields it owns.

Access and security

  • One person who holds the store credentials the connection uses, and knows where they’re stored.
  • A list of what the connection needs to read, and what it needs to change. Start from the smallest set that does the job.

People and time

  • A catalog owner: the person who knows what good product data looks like for your store.
  • Someone to review bulk changes before they go live. On a solo store, that’s you, with time set aside for it.

Decisions to make first

  • Read-only or read-write. Whether Claude starts by only reading your store, or can change it from day one.
  • What it can touch. Product content, collections, prices, inventory, orders. Each is a separate decision.
  • Customer data. Whether Claude needs to see customers’ personal information at all. If it doesn’t, keep it out of reach.
  • Approval rules. Which changes need a human to sign off before they go live, and what counts as a bulk change.
  • Source of truth. Where a field should be fixed when the store and another system disagree.
  • Your first job. One catalog task you do by hand today, to hand over first.

Next: the Checklist, so you know what a 4 looks like before you start.